Experience Venice of East

Terms & Conditions

The company reserves the right to postpone or cancel any of the tours advertised, without assigning any reason. In that case, money paid by the tour participant will be fully refunded but no compensation claim will be entertained.

Due to certain unavoidable circumstances, the Company reserves the right to change / modify / vary and alter the tour itinerary if it becomes necessary. In such changes, compensations or claiming of refunds by the tourist will not be entertained by the Company for limitation and also for the non- availability of certain services including museums, restaurants, sightseeing shopping etc. even though included in tour itinerary.

For Single passenger, without family, you will share a room either on twin or triple sharing basis (Roll away bed) depending on the booking. If we do not have a single person like you, then you will have to take the single supplement with an additional cost.

The tariff of the tour quoted is calculated as per the rates prevailing at the time of quoting it. The Company reserves the right to change the tariff in the event of modification / alteration / change / variation in the said rates before the date of departure.

Tour tariff is based on departure from Cochin, unless specifically mentioned. Tourists boarding flights at places other than Cochin have to pay the entire airfare difference and bear and pay any other additional expenses including airport transfers, hotel stay etc. on that account.

Tour cost is based on minimum 30 passengers travelling together in the group. If there is a drastic fall in the number, then the offered meal plan, vehicle and other services may change accordingly.

Company takes care to select hotels and book the same on behalf of tourists at convenient locations subject to availability. In case of non-availability of rooms in same hotel, Company has the right to split the accommodation in different hotels. Hotel accommodation is generally provided on Twin sharing basis in standard rooms and the third bed is often a roll-away mattress put in a twin bedded room. Airconditioning, central heating and other facilities are provided by the hotels depending upon various factors including weather / climatic conditions, local systems, tour type, etc.

As a Travel House / Tour Operators, the company does not have any control over Airlines, Railways, Coach Companies, Shipping Companies, Hotels, Local Transport or any other facilities, provided by the third parties. The company is not responsible for the delays or deficiencies in the services provided by outside agencies. Also please note that the company does not have any control on schedules of opening and closing timings of the tourist attractions.

In computerized reservation system of Indian Railways/Airlines, the berths / seats once reserved cannot be changed. Tour participants will have to travel by the same berth/seat as mentioned in the ticket, issued by Indian Railways/Airline.

Tour participants are requested to collect their Railway / Air tickets from the respective offices of Fortune Destination Management, only after making the full payment, from where they have booked their tour. No tickets will be sent by courier.

Any disputes arising in respect of the tour shall be subject to Ernakulam Jurisdiction.

Reservation could be made through mail, fax or phone clearly stating the services required. We take the undertaking process of these reservations and duly confirmed the arrangements. An advance payment is required to secure confirmed booking of your program and balance payment in on commencement of Journey.

Mode of Payment

50%of the total tour cost on booking and balance amount before 7 days of commencement of the journey

Cancellation Policy

Every booking made on Fortune Tours is subject to cancellation charges levied by the airlines, hotels and transport operators. As per the airline policy, some fares are non refundable

The itinerary can change without notice due to unavoidable circumstances beyond our control such as political unrest, natural calamities, traffic regulations, etc.

The itinerary can change without notice due to unavoidable circumstances beyond our control such as political unrest, natural calamities, traffic regulations, etc.